Navigation

How do I reset my password?

From USAJOBS Help

Jump to: navigation, search

To reset your password, please see the following instructions:

1. Click Forgot your username and/or password?

2. On the next screen enter the Email Address listed on your account into the Email Address box (If you no longer have access to the email address listed on your account, please respond to this email and we will provide further instructions.)

3. Click "Send Email"

4. A separate email titled “USAJOBS Account – Password Reset” will be sent to the email address listed on your account. Please check your inbox for the separate email and respond to the link within 24 hours.

5. Click on the link and Create a New Password.

6. After you have created a new password, click “Continue” and you will be directed to the "Sign In" page.

7. Enter your complete email address or username and new password in the appropriate fields, and click on "Sign In."

Once you have changed your password and accessed your account, be sure to go to your profile page (Edit Profile) and update your Profile (ALL FIVE SECTIONS).

*** If you receive a link that is not active (blue and underlined), copy the entire link and paste it into your browser’s address bar (DO NOT paste into a search engine or password box). ***

If you are unable to copy/paste, please follow the instructions below.

1. Open the email titled “USAJOBS Account – Password Reset” that contains the inactive link.

2. Click on “Forward” as if you are going to forward the email to someone.

3. In the body of the email, put your cursor at the end of the link (It is very long! You may have to use the scroll bar at the bottom of the email to get to the end of the link), and add a space there to activate the link (the link will turn blue but is not clickable yet).

4. Enter your email address in the “To” box and “Send” the email.

5. Once you have received the forwarded message, refer to step 5 above.


Return to Top Ten FAQ

This page was last modified on 26 March 2014, at 22:01.

Site Map      Privacy Act and Public Burden Information      FOIA      About Us      USA.gov

This is a United States Office of Personnel Management website.
USAJOBS is the Federal Government’s official one-stop source for federal jobs and employment information.